Support Programs

Community Support

The following free support options are always available to any LOGalyze Users:

• LOGalyze mailing list,
• LOGalyze Google Group, Forum
• Online documentation
• FAQ
• Knowledge Base
• BLOGalyze

Professional Support

For successful projects various expertise levels may be required at each phase. ZURIEL provides consulting services and offers professional support options to LOGalyze users. Every subscriber gets dedicated access to our Support Team by phone or e-mail. Click here to see levels of support contracts...

Services we offer

• FREE Remote Installation
• Architecture definition and planning
• Implementation and Integration of LOGalyze
• Custom Log Templates for application log
• High Availability with LOGalyze
• Performance tuning
• Troubleshooting

Training Services

ZURIEL offers the following Traning services:

• Introduction to Log management and LOGalyze
• Integration of LOGalyze into existing environment
• Advanced LOGalyze: Application log analyzing
• A la carte trainings

To learn more about professional services click here or contact us for an assessment of your needs.